Terms & Conditions

 

Our Returns Policy

Before attempting to return an order you will need to contact our customer service team to request a returns authorization number. Without this number it can be difficult to process your return meaning the process may take longer.

Cancellation

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. by selecting the appropriate option in your account ). You may use the example model cancellation form below, but it is not obligatory.Unauthorized returns will be refused and returned to sender.
Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

Importance:

Cancellation are not accetped outside North America

Model Cancellation Form

Receiving damaged item

Please attach any pictures you have of the damage to the message. A member of our team will review the details and offer the best resolution to resolve your query.

 Report a fault with Item(Repair&Exchange)

Return for Refund:

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