– Returns must be within 30 days from the date you receive the product.
– All returns not resulting from defective merchandise or an error on our part subject to a restocking fee (20%).
– The item must be in the same condition that you received it, in its original packaging, with all accessories intact. Damaged items will not be accepted.
Returning the item
Always place the item, in its original merchandise box, inside a shipping container using adequate packaging materials. Then ship prepaid. We will refuse shipment if any of the above is not followed.
Once we receive your item, we will inspect it and notify you. If the return is accepted, we will issue a refund for the cost of the merchandise, minus the Restocking Fee, within 2 weeks. If, upon inspection, we determine that the return cannot be accepted, the item will be sent back to you at your expense.
SHIPPING CHARGES ARE NOT REFUNDABLE.
One Year Repair Warranty (Repair&Exchange)
Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. The warranty will be void if there is evidence of damage, misuse, or modification by customer. however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.
How to Request Warranty (Return, Repair and Refund)